Yes No. Related Articles How to fix a compromised hacked Microsoft Office account One of the most common security support requests we receive from our Office customers is Set up multi-factor authentication for Office users This article describes how to set up multi-factor authentication MFA for Office users.
Create, edit, or delete a security group in the Office admin center This article helps when users cannot add a team to a group or cannot add a standalone team. We seek to create strong partnerships built on trust and results. Let's Get Started. Contact Us Today. All Rights Reserved. Please enter a number between 8 and 64 for the password length.
Password Length. Generated Password. If you're not sure, see Check if you have local admin rights to install Office. If you bought a stand-alone version of an Office app, for example Visio or Word, in most cases you install this app in the same way you install the Office suite, by signing in to www. The Office apps are available to install on your iPhone and iPad, Android device, or Windows phone and tablet.
See Set up Office apps and email on a mobile device. If Office seems to be taking a very long time to install, this may be caused by problems with your internet connection, firewall, or anti-virus software. For possible solutions, see Office is taking long to install. Office can also take long to install because of a slow internet connection such as a dial-up connection.
If you don't have a good connection, install Office using the Use the Office offline installer. Office won't install: Your computer must be running a supported operating system to install Office. You can find a list of which systems are supported on the system requirements page. For example, your install won't be successful if you're trying to install Office on a computer running Windows Vista or Windows XP operating system. If your computer can't install the full desktop version of Office, try the free Office Online apps using your desktop browser.
I received an error message: If you got an error message while trying to install Office and it has a Learn More link, select it to get information for how to troubleshoot that particular error. If there wasn't a link, see Troubleshoot installing Office. I received an unsupported operating system message: If you got an unsupported operating system error message you may be trying to install Office on an unsupported device such as installing the Mac version of Office on a PC or vice versa, or trying to install Office on a Chromebook or other mobile device.
See Unsupported operating system error when installing Office or Set up Office apps and email on a mobile device. For information about how to download the desktop version of OneNote see OneNote is missing after installing Office or Microsoft You can also type what you're looking for using the search bar in the upper-right corner.
If you're the Microsoft admin of an Office for business plan, users in your organization can only install Office using the steps in this topic as long as your plan includes the desktop version of Office, and you've assigned the user a license and given them permission to install Office Manage software download settings in Microsoft For information about how to assign licenses, see Assign licenses to users in Microsoft for business.
If you've run out of licenses and need to purchase more, see Buy licenses for your Microsoft for business subscription. If you weren't able to resolve your problem, try contacting Microsoft support. Table of contents. Office install.
How to install Office. Redeem or activate. Office product keys. Activate Office. Install other apps. Set up mobile devices. Office updates. Upgrade to the latest version. Troubleshoot and uninstall. Learn more about product keys, assigned licenses, HUP, and volume license versions.
Sign in to download Office Go to www. You signed in with a work or school account From the home page select Install Office If you set a different start page, go to aka. Notes: For Microsoft operated by 21 Vianet go to login. Sign in and install Office Go to www.
You signed in with a Microsoft account From the Office home page select Install Office to start the download. You signed in with a work or school account From the Microsoft home page select Install Office if you set a different start page, go to aka. Sign in or installation FAQ The following are a few of the more common questions or issues when trying to install Office. I don't have a Microsoft account yet, or I forgot my username or password.
I don't see an option to install Office after signing in with my work or school account. How do I install stand-alone office apps such as Visio or Project? Office is taking very long to install. Office is installed, but I'm not sure how to do something or want to learn more. I'm an Microsoft admin, how do I assign licenses to users in my organization or buy more licenses? Need more help? Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help.
Can you help us improve? Resolved my issue. Clear instructions. Can I install only certain apps? Can I install Office on a different drive? How do I get Office? Troubleshoot activation failures Help with Office product keys Deactivate an install. Set up email and install Office on an Android Set up email and install Office on an iPhone or iPad Set up email and install Office on a Windows Phone Troubleshoot email setup on mobile device Can't edit documents using Office apps on mobile.
I installed Office, but can't find the apps Office "stopped working" message when opening an app What version of Office am I using? Install Office or Office Contact support. If you're looking for the steps to download and install the latest version of Office such as Microsoft , Office , Office , or Office , see Install Office on your PC or Mac. If you're reinstalling Office on a different computer than the one where you originally installed Office, note the following:.
For Office subscriptions: You can install Office on all your devices and sign in to Office on five devices at the same time. However, you may transfer Office , , or to another computer that belongs to you if you experience a hardware failure or you buy a new computer. For more information, see the Microsoft License Terms for your product, or see this blog post, Office now transferable. You can also find installation steps here:.
If you encountered a problem while installing Office on a PC, try restarting your computer and then attempting to install Office again. If that didn't help, use this easy fix tool to uninstall Office completely.
After your uninstall is complete, try reinstalling Office. Tip: The tool may take a few minutes to download and install. After completing the installation, the Uninstall Office products window will open. After you restart your computer, the uninstall tool automatically re-opens to complete the final step of the uninstall process. Follow the remaining prompts. Select the steps for the version of Office you want to install or reinstall. Close the uninstall tool.
If Office still won't install, check that your computer meets the system requirements to install Office. If you're still unable to install Office following the steps in Download and install or reinstall Office try using the offline installer.
The Office offline installer may help bypass potential proxy, firewall, antivirus, or Internet connection issues that might occur during an Office installation. For steps to install an offline version of Office, see Use the Office offline installer and select the correct tab for your version of Office.
You can't install Office or Office on computers running Windows Vista or Windows XP as these operating systems don't meet the system requirements for Office. Attempting to install Office on a computer running an unsupported operating system will result in an error.
If you're interested in learning more about the latest version of Windows, see Windows 10 specifications for details. If your computer can't install the full desktop version of Office because your computer doesn't meet the system requirements, you can try using Office Online in your computer's browser. See the supported browser section on the system requirements page. You can't install the desktop PC or Mac versions of Office on your Chromebook, but depending on your Chromebook you may be able to install the Office mobile apps.
See Install Microsoft Office on a Chromebook. When you install Office or Office , all the applications that came with your particular Office product are installed at the same time. Tip: If you discover you need an application that didn't come with your Office product, you have the option to purchase a stand-alone application. For example, you may decide you need Access or Outlook, but those applications weren't included in your product.
You can only install Office on the system drive where your operating system is installed. You may get an error if you try to install the bit version of Office and you currently have the bit version installed or vice versa.
Therefore, if you previously installed the bit version of Office on your PC, but decide you now want the bit version, or vice versa, you'll have to uninstall the bit version you don't want and then reinstall the bit version you do want instead. Use this easy fix to uninstall Office. Follow the steps to open the download according to your browser, and when you're prompted in the Application Install window, select Install , and then I agree for the Microsoft Services Agreement. From the Uninstall Office products window, select the version of Office you want to uninstall, and then select Next.
If you're looking for the steps to install the bit version of Office, see the section, Step 1: Sign in to download Office. If you're not sure how to decide between bit or bit, see Choose the bit or bit version of Office If you're a student or teacher, and you don't see an option to install Office through your institution, you may be eligible for Office Education, which includes Word, Excel, PowerPoint, and OneNote.
All you need to get started is a valid school email address. For more information, see Get Office for free. See Known issues with Office and Windows You see the following error message after selecting the Install button from office. For solutions to this, see Unsupported operating system error when installing Office. The Install button available after signing in at office.
To install Office on a mobile device see Set up Office apps and email on a mobile device. You're trying to install the desktop version of Office on an unsupported operating system such as Windows XP or Vista. Check the system requirements for Office to see what operating systems are supported.
If Office is taking a long time to install you may be on a slow connection. This occurs because newer versions of Office aren't supported on these versions of Windows. Check that your computer meets the minimum system requirements to install Office.
See System requirements for Office for a list of additional requirements. If you're not sure which operating system you have, see Which Windows operating system am I running? If your computer can't install the full desktop version of Office because it doesn't meet the system requirements, you can try using Office Online in your computer's browser. If the Install button is grayed out, your Office subscription might have expired. See Renew Office for home. For other solutions, see Install button doesn't install Office.
This error can occur if you haven't updated Office to the latest version or you have a standalone app which is already included in the newer Office suite of apps.
See Error: Stop, you should wait to install Office If you connect to an Exchange mailbox which reached End of Life on April 11, , you might want to stay on Office until you upgrade from Exchange See the following:. Error: Stop, you should wait to install Office Exchange end of support roadmap.
Office is no longer available for installation with an Office subscription. You might get an error that has a number and maybe some descriptive text. Although the messages are hard to understand, there are often solutions. Try these links if you get these errors. Not every error is listed here. If there's a Learn More link on the error message, select that. If there's no link, let us know what error you got and where you were in the install process when you received it.
Leave us a comment at the bottom of this page to let us know more about your issue. Another installation is in progress Stop the print spooler service while installing Office.
We're also upgrading some older apps. Error code Error code , , or Error code and Error code or when installing a language pack. Error code , , , or Error code or Error code , , , , or Error code when installing Office with a Speedport router. Error codes , , or Error code 0xCC Error 0x8a when you try to activate Office for Mac Error code 0x Error code 0xFC If you have an Office subscription you already have the latest version of Office or the most up-to-date channel your Office administrator has set.
For more information see:. How do I upgrade Office? How do I get the newest features in Office ? It's possible to switch between Office Home, Personal, or University, or to switch from an Office home plan to a business plan.
For more information on how to do this, see :. Switch to a different Office for home subscription. Upgrade Office for home to a business subscription.
Keeping Office up-to-date ensures that you have the latest security updates and fixes. For information about installing updates, see Install Office updates. Microsoft has more than one kind of Office service and each service has its own sign-in page. Where you sign in from your web browser depends on which service you're using. See Sign in to Office or Office In most cases, if you have an Office product listed under Office for home you need a Microsoft account to sign in to install Office or manage your Office subscription.
If you don't remember what Microsoft account you associated Office with, see I can't remember the Microsoft account I use with Office.
See How to share your Office Home subscription with up to four people. If you want to cancel your subscription, see Cancel or turn off recurring billing for a Microsoft subscription. For trial subscriptions, see Cancel your free trial of Office Home.
If you have an Office plan, to keep it active, you have to sign in at least once every 30 days. If your subscription hasn't expired, Office will reactivate the subscription the next time you log in.
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