Regardless, most banks offer the option on their online banking portal to request a paper statement to be mailed to you. This request is likely in the same place as your digital statements. They can help you receive a paper copy of your statement. This printed version will look exactly like the mailed version of your statement and is considered an official document. Most banks have a limit to how long they retain copies of your statement.
This is usually seven years. It is important to keep copies of your statements filed either physically or digitally, just in case you need them and your bank no longer retains the statements.
For instance, your statement might run from September 6 to October 5. If you find any inaccuracies on your statement, you should report them to your financial institution.
You usually have 60 days from the statement date to dispute any mistakes or errors. Typically, disputes are done in writing, so be sure to provide any supporting documentation you have.
Your institution should work with you to resolve the errors and any fraudulent activity. Most banks provide statements every month, although some do it every quarter. Depending on your bank, you can access your statement online, in-app, or through the mail. Almost all banks and credit unions offer an option to view your bank statements online for free. The process varies from bank to bank, but here are some basic steps to follow.
Sometimes banks will offer a one-time bonus credit to your account for going paperless. When you sign up for an account, some banks automatically send you monthly statements by mail. Your mailed statements will be identical to what you can view online. If you agree to go paperless, meaning you consent to receive electronic bank statements, banks still must provide a paper copy of your statement if you ask.
Some banks charge a fee for mailing your statements as it costs them time, printing, and postage. Your check images are available online for viewing up to 18 months. If you are an Online Banking customer, you can sign into Online Banking and select your account from the Accounts tab.
You can then select a check for viewing from the Activity tab. We generally charge a monthly fee for including one or more check images with your paper statement.
Please see your Personal Schedule of Fees for more information. If you currently receive paper statements, you can avoid the fee by switching to our Check Safekeeping service.
Contact your customer service representative at the number listed on your statement for additional details. Enroll in Online Banking today contact us for assistance with your check copy request. For copies of checks more than 18 months old, you will need the check number, date and amount for each check ordered.
Please note: A fee may apply for ordering check copies. In most states, if you have a combined statement, the check images are available only for your primary checking account. All canceled checks for other accounts will be held by us, according to the Check Safekeeping Service as described in your account agreement. The IRS, Federal Reserve, local and state governments, courts of law and merchants generally accept check images as valid proof of payment.
The Check Clearing for the 21st Century Act Check 21 is a federal law allowing banks that process checks to convert them to substitute checks to make the exchange of funds easier. When an original check is processed and an image of your check is created, the original check is usually destroyed by the processing bank. All financial institutions must comply with this federal law, as of October 28, Please enter the zip code for your home address so we can give you accurate rate and fee information for your location.
You are using an unsupported browser version. Learn more or update your browser. Account Statement FAQs. View questions about:. Get all FAQs». You can also find your latest statement by selecting it from the section named, Your most recent notifications.
If you're using Adobe Reader, the statement will open in a new window. If you're using Google Chrome, the statement will open there and the commands will differ slightly.
To save a copy of your statement, select the save icon or the download arrow. For detailed record keeping, you can add a sticky note message after you've downloaded and saved your statement.
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